Check in with confidence
Capture the customer, device, issue and condition together. Add photos, set priorities and assign the repair to a technician.
- Customer and repair history
- Device details and condition checks
- Check-in forms and labels
Repair shop management
Good repairs start with a well-run workshop.
Every device, customer conversation and payment in one place. Keep your team focused on the repair, from the first check-in to the final collection.
For the front desk, the workbench, and everything between.
ReparixWorkshop
Repair desk
A clear view of the work ahead.
04New repairs
08In progress
03Completed
Device / repairStatus
iPhone 15 ProScreen replacement
In progressMacBook AirBattery replacement
Waiting for partsPlayStation 5HDMI port repair
CompletedRepair notes, parts and messages stay with the ticket.
Connected to the tools on your counter.
SquareStripeFreeAgentFedExPrintNodeDymo
One workspace.
The whole repair journey.
Keep the detail where it belongs. Your team can pick up a repair without piecing together notes, messages and spreadsheets.
Keep the work moving
See what needs attention, which parts are missing and what happens next. Keep work notes and customer conversations attached to the job.
- Repair queues and technician assignment
- Parts, labour and diagnostics
- Email, SMS and portal messages
Finish the job properly
Keep estimates, deposits and invoices connected to the repair. Take payment and give customers access to their repair history.
- Estimates, deposits and partial payments
- Square Terminal and point of sale
- Customer invoices and repair history
A clearer picture
for your customers, too.
Give customers a place to check progress, review estimates, view invoices and ask questions. Your shop’s name and branding stay at the centre of the experience.
Talk to us about your shopYour repairIn progress
Screen replacement
iPhone 15 Pro
- Checked in
- In progress
- Completed
Workshop update
The replacement screen is fitted. Next, we’ll check the display and touch response.
Illustrative customer view
The rest of your shop,
connected.
Manage stock, device sales and the business behind the workbench with the tools your team already uses.
Stock & suppliers
Inventory levels, low-stock alerts, purchase orders and parts attached to repair tickets.
Device buyback & sales
Assess incoming devices, manage refurbished stock and list devices in your storefront.
Payments & accounts
Square for customer payments, Stripe for subscriptions, and FreeAgent for accounting.
Shipping & labels
FedEx shipping, parcel tracking, and printing with PrintNode, Dymo and Zebra.
Calls & messages
Customer conversations through SMS, email, live chat and FreePBX call integration.
Business reporting
Revenue, profit, repair performance and staff reports, with exports for further analysis.
A workspace for
your next chapter.
Start with a 14-day free trial. No credit card required.
Loading current plans…
A few practical questions.
Do I need to install anything?
Reparix runs in your browser on a computer, tablet or phone. Optional printing and device tools connect the workspace to equipment in your shop.
Can I bring my existing data?
CSV import tools are available for customers, tickets and inventory. Contact us to discuss your current system and any help needed during onboarding.
How do customers follow a repair?
Send a tracking link, or give customers access to the portal to view repairs, estimates and invoices and send messages to your team.
Can I use my shop’s branding?
Yes. You can set your shop’s name and logo, with a choice of light and dark interfaces.
What happens after the trial?
Choose a plan and add a payment method to continue. You can export your data before your trial ends if you decide not to continue.
Bring your workshop together.
Tell us about your shop. We’ll help you get started with Reparix.